All sales final.

We accept cash ($50 bills and smaller) and all major credit cards - Visa, Mastercard, Discover, American Express.

For every $500 you spend in our stores, you receive $10 credit to be used on merchandise purchases. Rewards cap at $200, and are valid for 180 days. Must present a valid photo ID at time of redemption. For full Terms and Conditions, click HERE.

Yes. Greene Street stores offer phone sales Mon-Thu only. Customer will be invoiced via PayPal for the full purchase price plus a 3% processing fee, and the invoice must be paid within 24 hours or the item(s) will be put back out for sale. We cannot accept Trade, Store Credit or Rewards credits over the phone.

No, Greene Street cannot hold items for customers as they are typically one-of-a-kind, consigned items and all items must be available for purchase at all times. In cases wherein a customer has initiated a Phone Sale, the item(s) will only be held if/when the Phone Sale form has been completed and submitted by the store team, thereby considered a “commitment-to-buy”; and the invoice must be paid within 24 hours or the item(s) will go immediately back out for sale.

Greene Street accepts seasonal clothing and accessories at all of our locations. All Greene Street locations accept men's and women's items as well with the exception of our Chestnut Hill store (women's only), English Village location (women’s only), and our Lambertville location (women's only). All clothing and accessories should be clean, in excellent condition, and on-trend to be considered. We may make exceptions to our intake guidelines for older designer pieces. We do not accept home goods at this time.

- No PANTS - unless NWT (new with tags, unworn), in-season, designer label, and/or very unique; pants are not a great seller and may be declined regardless of label and condition.

- Typically no cheaper fast-fashion brands like H&M, Forever21, Torrid, Old Navy, Walmart, Target, Kohl's, etc. However, we may make exceptions depending on style, condition and store needs.

- Greene Street is also much more selective with women's suits and blazers unless NWT and/or J. Crew or Theory and up.

- Tailoring - men’s and women’s suits, blazers and other items should have minimal-to-no tailoring. Suits are also not a great seller and may be declined regardless of label and condition.

- No lingerie or hosiery.

- No fur coats (full-fur). Fur-trimmed coats and other items may be considered.

- No maternity items.

- No children’s items including clothing and accessories, home goods, toys, etc.

- No bridal or evening gowns.

- Swimwear must be unworn, with tags attached (NWT), and in-season to be considered.

- No fake/faux or inauthentic designer goods.

- No home goods.

- No garment bags, hangers or shoe boxes - Greene Street generally will only consider shoe box(es) if they correspond with accepted shoes, the box is in excellent condition, and the shoes are high end.

Yes, all drop-offs are by appointment only at most* stores. All appointments must be scheduled online. Please bring a valid photo ID like a Driver’s License or Passport to consign and/or trade. Must be 18 (or accompanied by an adult with a valid ID). CLICK HERE TO SCHEDULE AN APPOINTMENT.

*Chestnut Hill (PA) offers walk-ins:
Mon-Fri: 12pm-6pm
Appointments are required for Sat/Sun

*English Village (North Wales PA) offers walk-ins:
Mon-Fri: 12pm-6pm.
Appointments are required for Sat/Sun

*Lambertville (NJ) offers walk-ins:
Mon-Fri: 12pm-6pm
Appointments are required for Sat/Sun

*Snyder (Philadelphia) offers walk-ins:
Mon-Sun: 11am-6pm.

*South Street (Philadelphia) offers walk-ins:
Mon-Sun: 12pm-6pm.

**Please be mindful of the following new policies with regard to consignment and in person reclaim appointments:

- If you’re running early or late, Please CALL THE STORE to let them know and to make sure the team can still accommodate your drop-off

- If you are more than 15 minutes late, we reserve the right to refuse your goods and if you are early you may need to wait until your scheduled appointment time.

- If you are a no-show or cancel your appointment with less-than-24-hours’ notice, we reserve the right to not allow future drop-offs

Greene Street must accept a minimum of 10 items to begin a consignment contract (please limit to 50 pieces max), so we typically recommend bringing at least 15-20 (or more) items that fit within our guidelines. We may make exceptions to our minimums for highly desirable items like handbags, as well as for designer items.

Click here for a sample of our Consign/Trade Policy Agreement, which all sellers/consignors are required to sign in order to start each contract.

Pricing – Greene Street pricing personnel research fair market value for each designer item based on age, condition, label and demand.  A High End Form/Section may be completed by the consignor at drop-off, to aid us in the pricing process. 

Authentication – Greene Street feels ethically (and is legally) responsible for providing our shoppers with authentic goods only, and therefore has a strict policy not to sell inauthentic (faux) goods. We use a reputable third-party platform called Entrupy to authenticate select items (handbags & wallets only) that we price over $500; in this case, a $25 fee will be applied to each qualifying item, which will be taken from the consignor’s commission payment. Our pricing team are also highly trained and have years of collective experience authenticating and pricing designer and other goods, and we do our best to authenticate all goods accurately. Designer items may be further passed-on if authenticity cannot be verified with confidence. Serial numbers, authenticity cards and original purchase receipts are easily replicated and therefore are not considered a form of authentication, but these items do help in adding value to authentic goods. A $119 fee will apply to Hermes bags.

Entrupy is a reputable and highly accurate third-party Authentication platform that adds an additional layer to our Authentication Process. A special device is used to analyze the materials and details of each qualifying handbag or wallet using AI technology.  If/when an item is verified as Authentic, a Certificate will be printed and provided with that bag/wallet.

Entrupy can be applied to verify Authenticity on the following brands as of August 2024: 

Balenciaga, Bottega Veneta, Burberry, Celine, Chanel, Chloé, Christian Louboutin, Coach, Dior, Dolce & Gabbana, Fendi, Givenchy, Goyard, Gucci, Loewe, Louis Vuitton, MCM, Prada, Saint Laurent, Salvatore Ferragamo, Valentino, Hermès* (*$119 AUTHENTICATION FEE).  A current list can be found by checking Entrupy’s website www.entrupy.com. 

The flat $25 Entrupy fee will be applied to each item that qualifies:

1. Handbags & Wallets only, AND

2. Items that Greene Street prices over $500, AND

3. Brands that Entrupy authenticates.

It is recommended that the Consignor complete a High End Form for any items originally retailing over $500. The Form will allow the consignor to opt for a call and/or text to verify pricing prior to applying Entrupy (and the fee) to the qualifying item(s).  

After pricing is confirmed, Entrupy will be applied, and Authenticity Certificates will be printed and included with each item.

Once Entrupy is applied, the fee will apply for each item. If/when the item sells, the fee will come from commission. If the item comes back as inauthentic or unverifiable, and/or if the consignor wishes to Reclaim or have the item back for any other reason after Entrupy is applied, the consignor must pay the fee in-store prior to having the bag returned to them.

Item(s) that Entrupy cannot verify authenticity on will come back as “Unidentified”.  A certificate will NOT be provided as the bag cannot be verified; if the consignor wishes to have the item back, the consignor must pay the fee in-store prior to having the bag returned to them.

Once you drop off, your items will typically be processed within 14-21 days. Once processed, you will be emailed with your contract, which includes itemized pricing, passed-on item information and your Reclaim Deadline. Once processed/priced, your items will immediately go onto the sales floor. You will be paid via either Trade (the next day*) or PayPal (on all sold items after the 45-day selling period), depending on what you selected at drop-off.  *Items priced over $200 will automatically be consigned and payment will be processed after the 45-day contract period is over.

We Trade & Consign clothing, shoes & accessories! You choose your payment option*:

   1. TRADE: 50% paid via Store Credit*
  2. CONSIGN: 30-80% commission (depending on the retail price of the goods); paid via PayPal after a 45-day selling period.

   30% - $0-24.99

   40% - $25-199.99

*Items priced by Greene Street at $200+ will be automatically consigned for 45 days at the following commissions:

   50% - $200-499.99

   60% - $500 - 2499.99

   70% - $2,500 - $7,499.99

   80% - $7,500+

Payment for consigned items sold during the 45 day contract period will be made via PayPal within 14 days after the Expire Date. Trade payments for consigned items priced over $200 will be paid next day after the Expire Date.

Process Date is the projected date by which Greene Street will price your items and email your itemized contract, typically 14-21 days after drop-off. Our pricing team often processes ahead of this date, so you may receive your email sooner. Contract emails commonly go to spam or promotions, so be sure to check those folders. If you do not receive your emailed contract by the Process Date given at drop-off, it is important that you call the store to check on the status of your items.

Items will be further screened at the time of pricing. You will be given the option during drop-off to pick up any items that our pricing team may further pass on. Your Pick Up Date is the date by which you will need to pick up any further passed-on items. Your contract email will let you know whether you have items to pick up at this time. If you do not come into the store to pick up any further passed-on items by this date, those items will become property of Greene Street and will not be returned to you.

You may select to Pick Up or Recycle passed-on items when you drop off. Your emailed contract will include passed-on item information. If you have chosen (at drop-off) to Pick Up passed-on items, you may do so on or before the Pick Up date provided on your Drop Off Receipt and in your emailed contract. If you choose to Recycle passed-on items, they may be: earmarked for our clearance events and bag sales (a portion of the proceeds and/or goods from these events is donated to local charities), distributed to other Greene Street stores, clearanced, or donated. In RARE cases wherein Greene Street must pass on an entire drop-off due to condition issues (stained, dirty or damaged items), those items will be directly donated to Green Drop and will not be returned to you.

If you choose to Recycle or do not pick up further passed-on items by your given Pick Up Date, they will not be returned to you and may be earmarked for our clearance events and bag sales (a portion of the proceeds goes to local charities), distributed to other stores, clearanced, or donated.

Your Expire Date is the last day of your 45-day contract. This date is located at the top left of your emailed itemized contract. After the Expire Date, payment will process, and any unclaimed unsold items become property of Greene Street and will not be returned to you.

This date is noted near the top left of the emailed contract. The Reclaim Deadline is the LAST day by which you must contact Greene Street if you wish to have unsold items returned to you. You may request to Reclaim unsold items on or up to 3 days before your Reclaim Deadline. If you contact us after this date, or do not contact Greene Street at all, unsold items will not be returned to you and you will not be compensated for them. Unsold items become property of Greene Street immediately after the Expire Date. To reclaim any unsold items, you must go to our Reclaim Request Page. Click Here.

You may request a contract sales update by contacting the STORE on or up to 3 days before your Reclaim Deadline. If you wish to reclaim unsold items, you must then schedule an appointment for a date that is on or up to 3 days BEFORE your Reclaim Deadline (or at the VERY latest the Expire Date, both located top left of your contract) by going to https://greenestreetstores.com/reclaim and following the instructions there.  Unsold, unclaimed items become property of Greene Street immediately after the Expire Date, and as such may be pulled, transferred, donated, marked down, etc; and these items will not be returned to you nor will you be compensated for them.

Greene Street does NOT send reminders as contract Expiration approaches.

You will be given 2 payment options* at drop-off:

   1. TRADE: paid for all accepted items, via store credit, the next day after your items are priced/processed.

   2. CONSIGN: paid for all sold items, via PayPal, within 2 weeks after the Expire Date.

*Items priced by Greene Street at $200+ will be automatically consigned for 45 days at the following commissions:

   50% - $200-499.99

   60% - $500-2499.99

   70% - $2,500 - $7,499.99

   80% - $7,500 & up

Greene Street pricing personnel are highly trained to price items consistently and fairly, based on condition, age, style, label and demand. Most items are priced within a standard Greene Street price range based on industry standard resale value. High end items are additionally priced based on fair market value, dependent upon condition, age, style, label and demand.

*Items priced by Greene Street at $200+ will be automatically consigned for 45 days at the following commissions:

   50% - $200-499.99

   60% - $500-2499.99

   70% - $2,500 - $7,499.99

   80% - $7,500 & up

Payment for consigned items sold during the 45 day contract period will be made via PayPal (or Trade*, depending on what you select at drop-off) within 14 days after the Expire Date.

A $25 authentication fee will apply per each applicable luxury handbag that Greene Street prices over $500. Select brands are based off of Entrupy’s website list. A $60 authentication fee will apply to Hermes bags.

If and when your items sell, the fee will come out of your commission. If the item comes back as ‘unverified’ the fee will still apply.

If your item is authentic and does not sell, the fee will still apply and you will receive the authentication paperwork at time of Reclaim. 

“Reclaim” is when consignors wish to have unsold items returned to them at the end of the contract period. 

Consignors interested in Reclaiming unsold items should CONTACT the STORE on or up to 3 days before the Reclaim Deadline to find out what is left to Reclaim; we do not provide updates until that time. The store will provide your updated contract, noting sold and unsold items.   If you wish to RECLAIM UNSOLD ITEMS, you must schedule an appointment for a date that is ON OR UP TO 3 DAYS BEFORE YOUR RECLAIM DEADLINE by visiting greenestreet.com/reclaim. We do not allow walk-in reclaims; an appointment MUST be made online, where you will have two (2) options: 

1.) Reclaim Yourself, FREE-of-charge, wherein you will look for the remaining items yourself; or 

2.) Request Reclaim Concierge Service for a $9.99 fee, wherein the store team will find and have your items ready for your appointment. It is time-consuming for our staff to assist in searching for items, and takes them away from their other daily tasks, so we do charge a service fee for the staff to take additional time in doing so.  If/when you pay that fee, several employees will look thoroughly for those items, over a period of 72 hours.

We do our best to keep up with customer demand for available drop-off appointments, however due to stock needs, staffing and seasonal changes, you may notice that appointments are not available at a given time.

Our online scheduler only typically has appointments available to schedule a few weeks out at a time. Once those are booked (they tend to book quickly!) the scheduler then simply shows nothing available. This does NOT mean that we are booked for the next year - we are only fully booked for the next few weeks.

Our corporate team reviews appointments weekly and will add new appointments based on needs of the business. Please kindly keep checking back to see if additional appointments have opened up. Canceled appointments will typically become available for scheduling as well.

Some of our stores offer walk-in drop-offs at certain times of day/week, which will be listed on the store's location page. At times we also offer pop-up walk-in events - sign up for emails to receive announcements about these and other events.