FAQ
FAQ
GENERAL
SELL - CHESTNUT HILL (MEN'S & WOMEN'S), GATEWAY, MARLTON, SOUTH STREET, SUMMIT & WYNCOTE
CONSIGN IN-STORE - LAMBERTVILLE, PRINCETON & RED BANK NJ
What is the “Process Date”?
Process Date is the projected date by which Greene Street will price your items and email your itemized contract, 21 days after drop-off. Typically our pricing team processes ahead of this date, so you may receive your email sooner. Contract emails commonly go to spam or promotions, so be sure to check those folders. If you do not receive your emailed contract by the Process Date given at drop-off, it is important that you call the store to check on the status of your items.
What is the “Pick Up Date”?
Items will be further screened at the time of pricing. You will be given the option during drop-off to pick up any items that our pricing team may further pass on. Your Pick Up Date is the date by which you will need to pick up any further passed-on items. Your contract email will let you know whether you have items to pick up at this time. If you do not come into the store to pick up any further passed-on items by this date--those items will become property of Greene Street and will not be returned to you.
What if I choose not to Pick Up further passed-on items?
You will be given the option during drop-off to pick up any items that our pricing team may pass on at time of pricing. If you choose not to pick up any items that are further passed-on at time of pricing, they may be earmarked for our clearance events and bag sales (a portion of the proceeds goes to local charities), distributed to other stores, clearanced, or donated. If there are any high end items in your consignment, we recommend choosing Pick Up in the event that Greene Street may pass on these item(s).
What is the “Claim Date”?
Your Claim Date is the last day of your 60-day contract. This date is located at the top left of your emailed itemized contract. To reclaim any unsold items, you must come to the store on or up to five days prior to the Claim Date. After the Claim Date, any unclaimed unsold items become property of Greene Street and will not be returned to you.
How does Greene Street determine the pricing of items?
Greene Street pricing personnel are thoroughly trained to price items consistently and fairly, based on condition, age, style, label and demand. Most items are priced within a standard Greene Street price range based on industry standard resale value. High end items are priced based on fair market value, dependent upon condition, age, style, label and demand.
What happens if I choose not to reclaim my unsold items?
Unclaimed, unsold items become property of Greene Street immediately following the Claim Date. These items may be earmarked for our clearance events and bag sales (a portion of the proceeds goes to local charities), distributed to other stores, clearanced, or donated.
When and how will I be paid for my consignment?
Consignment-only locations: standard commission payments are paid via check on all items sold during the 60 day contract period. Checks are mailed 14 days after the Claim Date to the address provided by the consignor, and are typically received within 30 days after the Claim Date. Address changes must be made prior to the Claim Date to prevent delays in payment. Missing, damaged, destroyed checks will be issued 60 days after the Claim Date and a $25 stop-payment fee may be deducted from the commission total.
Sold items priced by Greene Street at $200+ will receive the following higher commissions:
50% - $200-499.99
60% - $500-2499.99
70% - $2,500 and up
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